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  • +61 3 9372 8400
  • Suite 8, 707 Mount Alexander Road
  • Moonee Ponds VIC 3039

People

Along with our core staff (pictured below), we also have a network of research associates who we work with on a project by project basis.  Data collection staff are selected from the 80-100 casual telephone and intercept interviewers on our books at any time.

    • Graham Cameron - Marketing Director
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      Qualifications: BTEC Electrical & Electronic Engineering; MBA Hon AGSE, Melbourne

       

      Graham qualified in the UK before migrating to Melbourne. Since arriving he has project managed work at Nissan Australia, BHP, attained the title of Top Sales Consultant – National 3 years running. As State Manager of a multi-national he grew market share in the Telco industry for his employer by 30% before starting his own marketing agency in 2002, whilst completing an MBA with Honours. He built a client portfolio including Victoria’s DPC and Treasury, multi-nationals such as Roche and Yamaha, as well many other B2C and B2B industries. He directed qualitative research in product development for pharma clients, developed the worlds 5th largest podcast directory, and developed an e-commerce business in gifts before moving to Market Solutions as Marketing Director.

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      Qualifications – BTEC Electrical & Electronic Engineering; MBA Hon AGSE, Melbourne

       

      Graham qualified in the UK before migrating to Melbourne. Since arriving he has project managed work at Nissan Australia, BHP, attained the title of Top Sales Consultant – National 3 years running. As State Manager of a multi-national he grew market share in the Telco industry for his employer by 30% before starting his own marketing agency in 2002, whilst completing an MBA with Honours. He built a client portfolio including Victoria’s DPC and Treasury, multi-nationals such as Roche and Yamaha, as well many other B2C and B2B industries. He directed qualitative research in product development for pharma clients, developed the worlds 5th largest podcast directory, and developed an e-commerce business in gifts before moving to Market Solutions as Marketing Director.

    • Erik Okerstrom – Senior Research Manager
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      Qualifications: BA (Phil) Unimelb, Grad Dip Marketing (RMIT), Masters Marketing (RMIT), QPMR, Full member of AMSRS

       

      Erik is proficient in both qualitative and quantitative research and has over 20 years research and analytics experience (10 client side, 12 supplier side).

      He manages project teams to conduct statistical analysis and report writing (to publishable quality) across a broad range of government and commercial sectors. Erik is an end-to-end senior market researcher and values being first and foremost a business focused marketer with highly tuned research and analytical skills.

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      Qualifications: BA (Phil) Unimelb, Grad Dip Marketing (RMIT), Masters Marketing (RMIT), QPMR, Full member of AMSRS

       

      Erik is proficient in both qualitative and quantitative research and has over 20 years research and analytics experience (10 client side, 12 supplier side).

      He manages project teams to conduct statistical analysis and report writing (to publishable quality) across a broad range of government and commercial sectors. Erik is an end-to-end senior market researcher and values being first and foremost a business focused marketer with highly tuned research and analytical skills.

    • Steve Comiskey – Senior Research Analyst
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      Qualifications: B.Sc. Mgmt, Trinity College Dublin, Advanced Diploma in Marketing, Dublin Institute of Technology

       

      Steve learnt analysis and research in London across the 1990’s, starting as an interviewer in ’93 and working up to running a Telephone Centre before moving across to Data Processing. Learning Data Processing, first in the fast turnaround environment of Opinion Polls at NOP, before moving on to manage tracking projects at RSL (now IPSOS). After several years contracting for the major Research companies in Ireland, Steve moved to Melbourne in 2005, to work for DBM Consultants – working primarily on tracking projects, and has spent the last few years in the Online environment.

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      Qualifications: B.Sc. Mgmt, Trinity College Dublin, Advanced Diploma in Marketing, Dublin Institute of Technology

       

      Steve learnt analysis and research in London across the 1990’s, starting as an interviewer in ’93 and working up to running a Telephone Centre before moving across to Data Processing. Learning Data Processing, first in the fast turnaround environment of Opinion Polls at NOP, before moving on to manage tracking projects at RSL (now IPSOS). After several years contracting for the major Research companies in Ireland, Steve moved to Melbourne in 2005, to work for DBM Consultants – working primarily on tracking projects, and has spent the last few years in the Online environment.

    • Carlos Ortegon – Research Analyst
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      Qualifications: Master of Sociology – Pontifical University, Chile; B. Sociology – St Thomas University, Colombia.

       

      Data analytics on statistical research methods in both branches descriptive and inferential making estimations and hypothesis testing. Multivariate analysis including multiple regressions considering different types of variables and cluster analysis. Analytical skills for compiling and interpreting information from focus groups, depth interviews, ethnography and participant observation. Carlos has over five years of consulting experience in research, business development and marketing. He worked at Deloitte in Chile as a Research Manager advising Latin American companies in the development of research and supporting regional studies elaborated by firm. He joined Market Solutions in June 2017.

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      Qualifications: Master of Sociology – Pontifical University, Chile; B. Sociology – St Thomas University, Colombia.

       

      Data analytics on statistical research methods in both branches descriptive and inferential making estimations and hypothesis testing. Multivariate analysis including multiple regressions considering different types of variables and cluster analysis. Analytical skills for compiling and interpreting information from focus groups, depth interviews, ethnography and participant observation. Carlos has over five years of consulting experience in research, business development and marketing. He worked at Deloitte in Chile as a Research Manager advising Latin American companies in the development of research and supporting regional studies elaborated by firm. He joined Market Solutions in June 2017.

    • Steve Luxa – Field Manager
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      Qualifications: Full member QPMR; Certificate 4, Business Computer Applications

       

      Steve has expertise in all areas of data collection within the Market Research industry. He has been responsible for up to 30 direct reports and over 600 casuals at various times during his career. Steve was responsible for evaluating, costing, employing staff and opening a 100-seat call centre in New Zealand. Steve has presented papers dealing with Data Collection on three occasions at the AMSRS National Conferences. He was Chair of the Field Manager’s Group in Sydney for 2 years. He managing large teams of face to face fieldworkers across Australia on projects such as Radio & Television Diary placements, Brandscan panels and Omnibus surveys. Initiated and implemented AS 4752 and ISO 20252 Quality Assurance accreditation for a tier one company in Australia. Conducted Face to face depth interviews, focus groups, moderated online communities, recruitment for all types of in depth data collection.

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      Qualifications: Full member QPMR; Certificate 4, Business Computer Applications

       

      Steve has expertise in all areas of data collection within the Market Research industry. He has been responsible for up to 30 direct reports and over 600 casuals at various times during his career. Steve was responsible for evaluating, costing, employing staff and opening a 100-seat call centre in New Zealand. Steve has presented papers dealing with Data Collection on three occasions at the AMSRS National Conferences. He was Chair of the Field Manager’s Group in Sydney for 2 years. He managing large teams of face to face fieldworkers across Australia on projects such as Radio & Television Diary placements, Brandscan panels and Omnibus surveys. Initiated and implemented AS 4752 and ISO 20252 Quality Assurance accreditation for a tier one company in Australia. Conducted Face to face depth interviews, focus groups, moderated online communities, recruitment for all types of in depth data collection.

    • Dr Benjamin Ognjanov – Senior Market Consultant
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      Qualifications: PhD (Economics), Central University of Finance and Economics, Beijing. Full member of QPMR

       

      Benjamin has worked in research for over 20 years working both on the client and supplier side of the market research industry. He has wide ranging experience in quantitative research projects, and extensive analytical skills. Over the years, Benjamin has conducted research on a vast range of subjects. Although the majority of projects have been on behalf of the public and not‐for profit sectors, Benjamin also has experience in the commercial sector.

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      Qualifications: PhD (Economics), Central University of Finance and Economics, Beijing. Full member of QPMR

       

      Benjamin has worked in research for over 20 years working both on the client and supplier side of the market research industry. He has wide ranging experience in quantitative research projects, and extensive analytical skills. Over the years, Benjamin has conducted research on a vast range of subjects. Although the majority of projects have been on behalf of the public and not‐for profit sectors, Benjamin also has experience in the commercial sector.

    • Tania McKenzie - Office Manager
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      Qualifications: My training is in accounting and office administration.  I have gained a wealth of experience over the years across multiple fields.
      Research career commenced: 2011

       

      My career started too many years ago as a medical receptionist.  From there I moved into the legal field and did some secretarial and accounting work. I worked in private industry for a few years then moved back to the legal industry as an Accounts Supervisor and most recently an Assistant Accountant. I started with Market Solutions in 2011 as the Office Manager and it has been the most rewarding role of my career.

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      Qualifications: My training is in accounting and office administration.  I have gained a wealth of experience over the years across multiple fields.
      Research career commenced: 2011

       

      My career started too many years ago as a medical receptionist.  From there I moved into the legal field and did some secretarial and accounting work. I worked in private industry for a few years then moved back to the legal industry as an Accounts Supervisor and most recently an Assistant Accountant. I started with Market Solutions in 2011 as the Office Manager and it has been the most rewarding role of my career.

    • Phil Anderson - Field Supervisor
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      Qualifications: Bachelor of Arts (Majoring in History)
      Research career commenced: 2001

       

      I have changed degrees and study paths a few times since high school, but Market Solutions has been a constant throughout those eleven years. I had a year just studying without working, but I found that a lack of spending money was a real downer, so a friend pointed me to MS and I never looked back. Starting at Market Solutions in 2001, I have gained a thorough understanding of how research is gathered and how important it is to stay impartial. In my time working on the phones I learned a great deal about the systems being used, phone manner and problem resolution. In my current role as a field supervisor I enjoy the different challenge it offers and the opportunity to mentor field staff.

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      Qualifications: Bachelor of Arts (Majoring in History)
      Research career commenced: 2001

       

      I have changed degrees and study paths a few times since high school, but Market Solutions has been a constant throughout those eleven years. I had a year just studying without working, but I found that a lack of spending money was a real downer, so a friend pointed me to MS and I never looked back. Starting at Market Solutions in 2001, I have gained a thorough understanding of how research is gathered and how important it is to stay impartial. In my time working on the phones I learned a great deal about the systems being used, phone manner and problem resolution. In my current role as a field supervisor I enjoy the different challenge it offers and the opportunity to mentor field staff.

    • Martin Da Cruz - Field Supervisor
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      Qualifications: Bachelor of Arts/Education (Majoring in Politics and History)
      Research career commenced: 2005

       

      Fresh out of high school, I began working at Market Solutions as a market research interviewer, and was trained and put to task on intercept work. One of the first things that struck me about this work was the diversity of the people we spoke with, and that everybody’s opinion is equally valued.  My enthusiasm for the job gave me the opportunity to progress to qualitative research projects including mystery shopping and some executive interviewing, and soon enough I was a Team Leader, then Field Coordinator, which exposed me to the finer details of field activities and personnel management.

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      Qualifications: Bachelor of Arts/Education (Majoring in Politics and History)
      Research career commenced: 2005

       

      Fresh out of high school, I began working at Market Solutions as a market research interviewer, and was trained and put to task on intercept work. One of the first things that struck me about this work was the diversity of the people we spoke with, and that everybody’s opinion is equally valued.  My enthusiasm for the job gave me the opportunity to progress to qualitative research projects including mystery shopping and some executive interviewing, and soon enough I was a Team Leader, then Field Coordinator, which exposed me to the finer details of field activities and personnel management.