Market Solutions offers our clients a full range of in house resources:

• Market Solutions operates a permanent 36 station Computer Assisted Telephone Interviewing (CATI) Centre on its premises enabling the conduct of quantitative studies ranging in size and complexity.
• A team of fully trained telephone interviewers is employed to conduct these studies.
• In addition, Market Solutions has trained personal interviewers on call for conducting intercept and central location studies.
• Market Solutions also has a team of trained recruiters on call for focus group discussions and a purpose built facility (in-house) with remote client viewing to conduct focus group discussions, indepth interviews and website review discussions.
• Market Solutions has the software and infrastructure to conduct email and online research.

Accreditation & Quality Control

• Accredited to the international ISO standard for market, social and opinion research (AS ISO 20252)
• All consultants are members of the Australian Market and Social Research Society (AMSRS) and abide by the code of ethics and research standards endorsed by the Society
• Market Solutions is a member of the Association of Market Research Organisations (AMSRO)