In 2014, the Local Government Research Group (a division of Market Solutions) assisted the Cardinia Shire Council to develop the Growth Area Social Health Survey which aimed to determine the current social health status of residents living within their urban growth area. The focus was to ‘check in’ with residents and have a conversation regarding how they were coping and what day to day challenges they were experiencing living in a new estate area. Residents were surveyed on four key areas: estate planning, services and facilities, sense of community and social and personal issues. The result of this is a social research project that is unprecedented and has provided invaluable information on the residents who participated and the areas they identified that needed attention in regards to services, infrastructure and intervention. Furthermore the research findings have already informed Council guidelines and frameworks and moving forward, they will have an impact on future planning of estates and service delivery.